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We're listening - we take support seriously.
Our service promise to you:
- Unlimited Technical and User Support provided by the KnowledgeNET Helpdesk
- Software Upgrades as we add new functionality to the KnowledgeNET
- Fully Managed Hosting
The KnowledgeNET is a complete service providing the software, management and technical support to allow the system to run. The service requires minimal technical knowledge, no technician time and in most cases no new technology purchases.
Along with making the software accessible and space for you to store your data online, KnowledgeNET provides a helpdesk and the continuous upgrading of the software based on customer feedback and technological developments and improvements.All content is held on our servers and managed by KnowledgeNET on behalf of all schools.
This reduces overhead costs per school and means you need no on-site technical support to manage your KnowledgeNET. If users require any help, they can simply ring or e-mail the helpdesk and they will provide instant assistance.
Support is provided for Teachers, School Management & Administration only.
Students should refer their enquiries to their school’s ICT or KnowledgeNET Administrator. | | | | | |
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